Contact
We’re Here to Help
Have a question about our products, your order, or a custom request? Our Customer Experience Team is ready to assist you with anything you need whether you’re a first-time buyer, wholesale client, or loyal Urban Scrubs wearer.
- Mr.K.Brijulal General Manager (Sales) - +91 98432 96968
- Hours: Mon to Sat: 10:00 AM – 6:00 PM
Call or WhatsApp
Available Monday to Saturday:
+91 98432 96968
+91 98431 97978
+91 98941 18888
Customer Support Hours
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 2:00 PM
FAQ
Where is my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it here using your order ID.
Can I return or exchange my order?
Yes, returns and exchanges are accepted within 7 days of delivery, as long as the item is unused and in original condition. Visit our Returns & Exchange Policy page for more details.
How do I pick the right size?
Check our detailed Size Guide, which includes measurements and fit recommendations for each product. Still unsure? Reach out via chat or email, we’re happy to help.
How long does shipping take?
Standard shipping takes 3–5 business days in most parts of India. For bulk/custom orders, delivery timelines will be shared with you directly.
Can I customize my scrubs?
Absolutely! You can personalize your scrubs with your name, logo, color choice, and sleeve style. Visit our Customization Page to explore options or contact us for bulk requirements.
How do I care for my scrubs?
Our scrubs are made from durable, easy-care fabrics. We recommend cold wash, tumble dry low, and avoid bleach for long-lasting wear.